Networks That Work for Wellness
Social networks and blogs are now
more heavily used than email, according to a Nielsen Online survey.
If your wellness program isn’t on Facebook and you’ve never Twittered,
it’s time to expand your promotion efforts. Here’s how:
- Do first things first.
Before you dive in, consider whether your worksite culture is amenable
to social networking. Some organizations block networking sites —
make sure your proposed online activities don’t conflict with your
employer’s at-work usage policy. Sit down with IT, HR, and other stakeholders
to come up with a plan.
- Deliver quality content.
Population health and social marketing expert R. Craig Lefebvre, PhD
argues that health promoters should view consumers as participants rather
than a target audience. He stresses the importance of quality content
over strictly marketing. If your content is fresh, relevant, and engaging,
people will come back for more — and they’ll have more exposure
to the programs you’re promoting. If there’s nothing in it for them,
they won’t bother.
- Get connected. The
most widely used social networking site is Facebook, with 200+ million
users. Every day, more than 100 million log on at least once; the fastest-growing
segment is 35 and older. Not using this tool to promote your
campaigns is a missed opportunity. Create a Facebook group or page featuring
your program and events, and update it regularly. Invite wellness
program participants to add it to their profiles, becoming members or
“fans.” Because Facebook is interactive, it’s an easy way to gather
participant input and feedback. Another site worth considering
is LinkedIn, a network for professionals; use it to get in touch with
other health promoters, experts in the field, and affiliate groups.
- Generate a buzz.
Create a Facebook or Twitter user identity for your campaign and submit
frequent status updates. Something as simple as “Excited about the
walking program kickoff on Monday,” or “Wayne’s Walkers covered
3 miles at lunch time — high five!” can help generate enthusiasm.
Be sure to include a link to your program’s registration and information
pages; you can also post links to blogs and sites on these platforms.
Use Goodreads to create book reviews, promote recommended reading, and
run a virtual book club. Invite employees to follow your posts
by placing the Facebook, Twitter, and Goodreads icons on your intranet
page.
- Keep it short. Twitter
is a wildly popular micro blogging site — from February 2008 to February
2009, usage increased by 1374%. Unlike a standard blog, where space
is unlimited, Twitter forces you to condense your thoughts into bite-size
“tweets” of 140 or fewer characters. You already know that communicating
crisp, concise health promotion messages to your participants is most
effective.
- Bookmark it. Want
your participants to have quick access to the American Heart Association’s
page on cholesterol? Save it and share it, with Del.icio.us, a social
bookmarking tool. Use it to organize your bookmarks or research popular
health and lifestyle topic links. Create a public profile for your wellness
program to drive participants to the best sites on the Web.
- Feed it. Use a Rich
Site Summary (RSS) feed to deliver up-to-date content to your population.
You’ll need a feed reader to get started, and there are plenty to
choose from — Feedreader (Windows), GoogleReader, and Amphetadesk
are just a few. Add the feed reader icon to your program intranet page
so that participants can easily subscribe.